OVERVIEW

This Privacy Statement describes how your personal information is collected, used, and shared when you visit or make a purchase from thousandpetaled.com (the “Website”, “Site”), operated by A Delightful Concept, LLC d/b/a Thousand Petaled (“we”, “us”, or “our”).

We are committed to protecting the Personal Data (defined below) that you share with us and explaining how we collect, process, and share that information online. This Privacy Statement applies to Personal Data collected on our Site and covers how we process personal information as of the date this statement is posted. It does not apply to third-party websites linked on our Site over which we have no control.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about individual web pages or products viewed, referring websites or search terms, and how you interact with the Site. We refer to this as “Device Information”.

We collect Device Information using:

• Cookies: Data files placed on your device, often including an anonymous unique identifier.
• Log Files: Actions occurring on the Site, collecting data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase, create an account, or contact us through the Site, we collect voluntarily provided information, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as “Order Information”.

When we talk about “Personal Information” in this Privacy Statement, we mean both Device Information and Order Information.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect generally to fulfill orders placed through the Site (including processing payment information, arranging shipping, and providing invoices or order confirmations). Additionally, we use Order Information to:

• Communicate with you;
• Screen orders for potential risk or fraud; and
• Provide you with information or advertising relating to our products or services (in accordance with your preferences).

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site).

3. SHARING YOUR PERSONAL INFORMATION & PAYMENT PROCESSING

We share your Personal Information with trusted third-party service providers to help us run our business and provide services to you:

• Payment Processing (Stripe): We use Stripe to process online payments safely and securely via our WooCommerce store. Your full payment card details are collected and handled directly by Stripe and are never stored on our web servers. You can read more about how Stripe manages your personal and payment data here: https://stripe.com/privacy.
• E-Commerce Platform (WooCommerce): Our online store runs on WooCommerce. Order information provided during checkout is securely processed and stored on our website hosting infrastructure to manage fulfillment, customer accounts, and tax reporting.
• Google Analytics: We use Google Analytics to help us understand how customers use the Site. You can read Google’s privacy policy here: https://www.google.com/intl/en/policies/privacy/. You can opt out here: https://tools.google.com/dlpage/gaoptout.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our legal rights.

4. BEHAVIORAL ADVERTISING & OPT-OUTS

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
• Digital Advertising Alliance Portal: http://optout.aboutads.info/

5. DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our Site’s data collection and use practices when we detect such a signal from your browser.

6. YOUR CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA NOTICE)

If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) affords you specific rights regarding your Personal Information:

• Right to Know & Access: You have the right to request information about what Personal Information we have collected, used, disclosed, sold, or shared about you over the past 12 months.
• Right to Delete: You have the right to request that we delete Personal Information collected from you, subject to certain legal exceptions.
• Right to Correct: You have the right to request that we correct inaccurate Personal Information we maintain about you.
• Right to Opt-Out of Sale or Sharing: We do not sell your personal information for monetary compensation. However, like many e-commerce sites, we “share” browsing history and device identifiers with advertising partners via cookies to deliver targeted ads. You have the right to opt out of the “selling” or “sharing” of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, please submit a request to [email protected] or write to us at our mailing address provided below.

7. EUROPEAN AND INTERNATIONAL RESIDENTS

If you are a European or international resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Please note that your information will be transferred outside of Europe, including to servers located in the United States and Canada, to fulfill contracts or pursue legitimate business interests.

8. DATA RETENTION & SECURITY

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete this information.

We take appropriate security measures to safeguard your Personal Information. Payment transactions processed through Stripe adhere to strict Payment Card Industry Data Security Standards (PCI-DSS Level 1 compliance). All sensitive communications across our WooCommerce store are encrypted using Secure Sockets Layer (SSL) technology.

9. AGE RESTRICTIONS

The Site is intended for users who have reached the age of majority in their jurisdiction. You must be at least 18 years old to purchase products from our Website. We do not knowingly collect Personal Information from individuals under 16 years of age. If we learn that a minor under 16 has submitted personal information without verifiable parental consent, we will deactivate the account and delete the data promptly.

10. CHANGES TO THIS PRIVACY STATEMENT

We may update this Privacy Statement from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted directly to this page with an updated effective date.

11. CONTACT US

For more information about our privacy practices, questions, or CCPA/CPRA requests, please contact us at:

Email:

[email protected]

Mailing Address:

A Delightful Concept, LLC
d/b/a Thousand Petaled
2108 N St Ste N
Sacramento, CA 95816-5712
United States